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Global address list not updating on client

Either leave the configuration alone, and just let Outlook users see the Default Global Address List; or else, take the time to study, plan, and test before you implement custom Address Lists.

24/02/13If you create a new user, give them a mailbox, and they seemingly fail to appear then don’t panic! The easiest way to do this is simply connect to Outlook Web Access, and query the GAL directly (OWA uses the GAL no the OAB like Outlook running in cached mode does). The User/Mailbox IS listed on the Server But NOT in Outlook.However, when I go into the account properties, there is nothing showing up as far as an address.It appears that a mailbox exists that can be logged into via Outlook Web Access, but no email address is defined.Whether you're having trouble migrating or synchronizing your GAL or need to know how to modify, hide or remove GAL information, you'll find help here.When adding new accounts in Active Directory, the option to create an email address is enabled.However, be careful, don't create too many lists, and furthermore, give thought to meaningful names for your lists.

The situation, you want to modify the GAL, however, you discover that you cannot edit (or delete) the Default Global Address List.

I'm not sure what else to try - does anyone have any thoughts to share?

The Global Address Book (GAL) is a directory of available contact information for CUMC, NYPH and Columbia University faculty, staff and students.

If you are using Outlook 2003 or 2007 you may be in “Cached Mode”, and you are looking at a copy called the “Offline address book” This only gets updated Every 24 hours, and the copy on the server only gets updated every 24 hours at (by default).

In addition to this there a a few methods by which your Outlook clients get the offline address book.*Note: Unless you are NOT in cached mode.

I have a user who is not showing up in the GAL but they will show up if you select All Users.